24 months We back I produced a claim facing him or her, on account of him or her are an irresponsible bank just who lent to me every month for many years

Simply more annually now since i very first reported to help you Small Quid. It ignored my issue, and so i passed it with the ombudsman for the August last year. I got a page a month approximately before claiming it continue to be to look for the my personal situation and it’ll end up being even more days up until We tune in to from their store once again. Really promise it wait would-be beneficial eventually! I’d an abundance of loans dating back to 2012 and you can just on side of the six year take off one to QQ was disputing at the time I first reported. There had been plenty significantly more when you look at the 2013 and 2014, totalling several many.

I just wanted to inquire about specific suggestions about particular fund We took aside many years so you can that have small quid and you may weight to help you pocket

You will find received the option about ombudsman selecting during my rather have hence QQ need to refund all the notice and you will costs on financing 5-8 it says QQ need to subtract all the desire and you can costs in the a great harmony to your loan 9. Because my personal 1st grievance on ombudsman We have paid my harmony with QQ owing to a commercial collection agency agency. Performs this indicate they are going to need to refund attention and fees paid for the loan 9 also?

We have spoken toward ombudsman which told to get hold of QQ and establish You will find paid the debt towards DCA very they could estimate the eye and you may charges they owe me for mortgage nine.

Sure. Revision QQ out of that which you has paid down the debt collector, enclose facts if you have you to, however, QQ would need to make own monitors. This type of circumstances will be slow to respond to – it will get done in the end.

So it went around ombudsman phase just like the QQ disagreed into the adjudicator. I became informed it actually was labeled the fresh ombudsman into the first from and you can obtained the option toward 17th.

What are anyone searching for ‘s the mediocre big date into the QQ paying redress?? I recognized there promote 4 days before and additionally they confirmed it are recorded getting handling a comparable go out. We take on it told you it will require upto 21 weeks (in hopes this is simply not you to long!)

We acknowledged its bring as a result of FOS towards 13/7/19 got a contact a week ago verifying count and you may mentioned they imp source are processed by the end of a few weeks.

We approved my personal bring on the Friday, therefore is cleaned in my bank Thursday day. We phoned casheuronet even though to let next remember that I’d taken care of immediately the newest FOS current email address, recognizing the deal. If you find yourself techniques has brought me personally nearly 24 months regardless of if.

But not, its communication is actually a bit abrupt and their concluding decision try you to definitely I found myself perhaps not owed anything from their website.

I understand I should have taken they after that and you will attended the fresh ombudsman, but their responses helped me feel like We wouldn’t rating anyplace to your ombudsman and i considered quite embarrassed one to I’d had into instance a detrimental financial state.

I am simply curious when it is too-late to consult with the brand new ombudsman with my ailment? Do you really believe there’s any chance they will captivate they just after all of this day?

I am sorry but it is too-late. If you don’t feel that the newest react you have got is often incorrect (they don’t speak about a number of their money?) or they did not talk about you had the right to post the latest complaint into the Economic Ombudsman.