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Withdrawal of player’s winnings has been delayed.

He was willing to complete the video verification via Skype, but the casino stated it could not be arranged before October 21st, which he found unfair. The issue was resolved as the casino unfroze his account, and he was then able to play without further complications. Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts.

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The account was closed after 9 days since his first request, therefore the guru team believed it was quite delayed and that player deserved partial refund. The casino did not agree with casino.guru opinion, and the case was closed in favour of player. Later, the case was reopened, and the player received a refund that was relevant.

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• Remember, one account per person is a strict rule to maintain fairness and prevent fraud.
• The player from Austria had been unable to register a mobile number with the casino, a requirement for withdrawals.
• The casino had insisted on the need for the bank’s official response based on the results of the code verification.
• The player from the Czech Republic is not able to withdraw his winnings due to missing phone number verification.

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The player from Peru had her account locked and was told to wait 60 days for access after submitting documents. Despite the promised timeline, it had been over 120 days without account access or the ability to withdraw her funds of $350. Furthermore, password recovery wasn’t working and customer support had stopped responding. The complaint was closed as unresolved due to the casino’s failure to provide timely updates and resolve the issue, suggesting intentional stalling. The player was advised to submit a complaint to the licensing authority, Curaçao Antillephone N.V. The player from Russia had completed the verification process but had not received the required withdrawal code via mobile phone for 2 months.

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• The Complaints Team had recommended he contact his payment provider for an investigation, as the casino could not directly resolve the issue.
• Despite sending the required documents, he didn’t receive a response for a month.
• We had thanked both the player and the casino for their cooperation and marked the complaint as resolved.
• To become a player of BC Mostbet, it really is enough to go through a simple registration, indicating the basic personal and contact information.
• For instance, the player might opt for pre- and post-flop betting, or pre- and post-flop betting followed by pot-to-pot betting.
• After some back and forth, he had confirmed receiving part of his winnings but lost some in the process.

Despite our efforts to confirm this with the player, there was no response, leading us to reject the complaint. Initially, we closed the complaint as ‘Unresolved’ because the casino failed to reply in the provided time frame. The player from Portugal has requested a withdrawal prior to submitting this complaint. The player from Italy had deposited money using a Revolut Visa card at Mostbet, but the deposit had not reflected in the casino account. Despite having the transaction proof from his bank, the player’s issue had not been addressed by the casino’s support chat. The player from Portugal had had difficulties with the Mostbet betting house regarding the crediting of a first deposit bonus and 120 free spins.

• Later, the casino requested to reopen the complaint and stated that the player’s account was now active.
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• The player had attempted to use multiple numbers without success and had received no help from the casino’s live chat support.
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• The player from Tunisia reported that his Mostbet account had been frozen shortly after depositing 172 USDT.

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The player from Portugal had his winnings cancelled due to an accusation of fraudulent activities and the account was blocked. The player provided his login details to another person and his account has been hacked. The player from Chile is having difficulties withdrawing his winnings and his account was frozen. We closed the complaint because the player stopped responding to our questions. The player from Canada has been trying to close the account due to a gambling problem.

Player’s withdrawal is denied by Mostbet.

The player from Morocco had submitted all required documents for the verification process at Mostbet but faced a lengthy one-month wait for a final video call via Skype. The player found this delay unreasonable and was disappointed with the inefficient verification process. The complaint was ultimately rejected due to the player’s lack of response to further inquiries from us, preventing any further investigation or resolution.

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This platform is a haven for Bangladeshi bettors, because of its intuitive design, a kaleidoscope of betting markets, and odds which are as competitive as they come. It is licensed by the Curacao Gaming Commission and employs state-of-the-art security measures to ensure the safety of its users’ personal and financial information. Keep a watch on our promotions page for the most recent offers, like the Mostbet promo code 2023.

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Support claimed he had not met wagering requirements, yet failed to provide specific details on how much remained to be wagered. The player later identified that his initial withdrawal attempts had been hindered by using a deposit method that was not available for withdrawals. After switching to a different method, the player successfully withdrew his funds.

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Given the player’s confirmation and the casino’s evidence, we considered the issue resolved. After the player posted a negative review of Mostbet on Trustpilot, the casino finally released his winnings. We had marked the complaint as ‘resolved’ following the player’s confirmation of receiving his withdrawal.

The welcome bonus is available for those who make any of the first five deposits. For free spins, you will receive 30 no deposit spins on Agratissimo slot and 20 spins on Fantasia Sicca slot. This app has interested many players, but is it really with the capacity of predicting when the probability of winning will start to reset?

• You can sign in not only from the phone, but also to switch from a PC – a good option for users whose computer has poor performance, which makes the main platform slow.
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• Given the player’s confirmation and the casino’s evidence, we considered the issue resolved.
• The player from Thailand is experiencing difficulties with an attempt to withdraw a relatively small amount of 5,020 THB in winnings.
• If you wait for some time, after installation is complete it is possible to gain access to your account directly from here.
• The money for withdrawal is locked in the bonus account until the wagering is completed.
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Mostbet Apps is downloaded from the Apple store in line with the standard scheme for applications from the App Store. You can find the programme there through search, but we suggest that you use the link from the official website of Mostbet. Yes Mostbet betting company and casino operates under a license and is regulated by the Curacao Gambling Control Board. The player from Brazil is experiencing difficulties withdrawing their winnings. The complaint was resolved as the player managed to withdraw his winnings. The player from India is dissatisfied because their account has been frozen.

• Players with a Mostbet casino account can play at any time of the day or night on any of their mobile devices.
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• The player had confirmed receipt of the funds and the issue had been resolved.
• The player from Bangladesh’s account was blocked and he is seeking guidance on how to reopen it.
• With its wide variety of features and benefits, the Mostbet App is the go-to platform for sports enthusiasts and betting enthusiasts alike.
• The player from Brazil has requested a withdrawal one day prior to submitting this complaint.
• All the bonuses on Mostbet casino expire after 3 days of account opening.

Player claims that payment has been delayed.

For both Mostbet minimum withdrawal India and Mostbet maximum withdrawal, the platform may necessitate players to verify their identity. The Mostbet minimum withdrawal could be changed so follow the news on the site. The player from Czech Republic has been trying to withdraw his winnings, but the mostbet uz online transactions are being cancelled. The complaint was closed as unresolved as the casino did not respond to us. The player from Brazil has deposited money into his account but the funds seem to be lost. The casino failed to respond to this complaint and we were forced to close it as ‘unresolved’.

However, probably the most convenient way to do that is with a link from the casino’s mobile website. They are triggered when you spend real money on games and do not require wagering. Our mission is to make your gaming experience fun, easy and rewarding, and as new players, you’ll find that’s the way it is at Mostbet. Remember that all funds you deposit with us will always be safe because we use the latest security technology so you don’t have to worry about anything. Mostbet aims to provide the best because of its users; usually, there aren’t any transaction fees. It’s also possible to bet on virtual sports, including the lotto, monopoly, along with other televised games.

Player faces repeated account freezes.

The player from Czech Republic has submitted a withdrawal request less than two weeks prior to contacting us. Unfortunately, the player lost his winnings before we could help, therefore, we were forced to reject this complaint. The player from Hungary had his account blocked without an explanation.

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The option with registration by phone number also provides automatic password generation by the system. To verify the account, we might require a copy of your ID card or passport. So Mostbet is legal in India and users can enjoy all our services without fear of any consequences.

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Live casino at our platform is populated by the games of celebrated providers like Ezugi, Evolution, and Vivo Gaming. We have a live mode with the number of sports and matches to place bets on. At Mostbet online casino, players can look forward to an array of thrilling promotions and bonuses that elevate their gaming experience. When it comes to financial transactions, most bet utilizes secure payment gateways that are compliant with international standards. This guarantees that all deposits and withdrawals are processed securely, protecting users from potential fraud or identity theft.

However, the player did not respond to our inquiries within the extended seven-day period. As a result, we had no other option but to reject the complaint due to lack of necessary information for further investigation. The player from Cambodia had encountered difficulties accessing his Mostbet account after he forgot his password. Despite his attempts to recover it, the required verification code was not being sent to his registered contact details. The account had been verified for around three months and had contained real money. The player had contacted the casino multiple times but had received no response.

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After a number of months, the casino has approached us with request to reopen this complaint and give it a chance to be resolved. There was no response from the casino so the complaint was closed as ‘unresolved’. The player was asked to respond to this, but there was no reply so the complaint was rejected.

Consequently, the player’s account had remained active and he had lost an estimated amount of CAD 500. The casino had acknowledged their mistake and offered to refund the lost amount. After a delay, the casino had confirmed that the refund transaction was successfully completed. The player from Portugal had requested self-exclusion but was still permitted to deposit and spend an additional 600 euros. She had claimed to have requested self-exclusion on February 7th, but the casino only closed her account on February 11th, during which she deposited an additional €1500. The casino had stated that due to a high workload, the processing of requests took some time.

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